Terms & Conditions

Welcome to the SUVA Superspeciality Clinic website ("Website"). These Terms & Conditions ("Terms") govern your access to and use of this Website. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Use of This Website

This Website is intended to provide general information about SUVA Superspeciality Clinic, its departments, doctors, services, and facilities, and to allow users to make enquiries or book appointments. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this Website by any third party.

2. Informational Purpose Only

All Content on this Website is provided for general informational purposes only and does not constitute medical advice. Please refer to our Medical Disclaimer for full details. Nothing on this Website should be relied upon as a substitute for consultation with a qualified healthcare professional.

3. No Doctor-Patient Relationship

Use of this Website, including submission of any enquiry, contact, or appointment request form, does not create a doctor-patient relationship. Such a relationship is established only upon an actual consultation conducted in person or via an authorised teleconsultation, subject to the applicable consent and clinical process.

4. Appointment Booking

• Appointment requests submitted through this Website are subject to confirmation by our staff and are not guaranteed until confirmed via phone, SMS, or email.
• We reserve the right to reschedule appointments due to doctor availability, emergencies, or unforeseen circumstances, and will make reasonable efforts to notify you in advance.
• Cancellations or rescheduling requested by you should be made at least [X hours/days] in advance where possible.
• Repeated no-shows without prior cancellation may affect future booking priority, at the clinic's discretion.
• Any consultation fees, packages, or charges displayed on the Website are indicative and subject to change; final billing will be as per the clinic's official rate card at the time of service.

5. User Accounts (if applicable)

If the Website allows you to create an account (e.g., for patient portal access), you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorised use.

6. User Conduct

You agree not to:

• Submit false, misleading, or fraudulent information through any form on this Website
• Use the Website to transmit any unlawful, defamatory, or harmful content
• Attempt to gain unauthorised access to any part of the Website, its servers, or connected databases
• Use automated means (bots, scrapers) to access or extract data from the Website without our written permission
• Post or submit any patient reviews or testimonials that make claims of guaranteed medical outcomes

7. Intellectual Property

All content on this Website — including text, logos, images, graphics, doctor profiles, and design elements — is the property of SUVA Superspeciality Clinic or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this Content without prior written consent, except for personal, non-commercial use.

8. Third-Party Links

This Website may contain links to third-party websites or services. We do not endorse and are not responsible for the content, accuracy, or practices of any linked third-party sites. Access to such links is at your own risk.

9. Disclaimer of Warranties

This Website and its Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SUVA Superspeciality Clinic makes no warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of the Website or its Content.

10. Limitation of Liability

To the fullest extent permitted by applicable law, SUVA Superspeciality Clinic, its directors, doctors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of, or inability to use, this Website, including reliance on any information contained on it.

11. Emergency Situations

This Website is not intended for use in medical emergencies. In case of an emergency, please call [Emergency Helpline Number] or 112/108, or proceed directly to the nearest emergency room. See our Medical Disclaimer for more details.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health-related information in accordance with the Digital Personal Data Protection Act, 2023.

13. Modifications to the Website and Terms

We reserve the right to modify, suspend, or discontinue any part of this Website at any time without notice. We may also revise these Terms from time to time; the updated version will be posted here with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at [City, State].

15. Contact Us

For any questions regarding these Terms & Conditions, please contact: